Terms of Service

Last Updated: April 22, 2025

Welcome to FTK (Find That Kram) Search! By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By accessing or using FTK Search (the "Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms") and our Privacy Policy, which is incorporated by reference. If you do not agree to these Terms, please do not use the Service.

2. User Accounts

2.1 Account Creation

When creating an account with FTK Search, you must provide accurate, current, and complete information.

You must be at least 18 years old or have parental/guardian consent to use the Service.

For student accounts, verification of valid student status through an approved institution or email address is required before accessing student-specific features and pricing.

2.2 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials. You are responsible for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account or any other breach of security.

2.3 Account Termination

We reserve the right to suspend or terminate your account at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users of the Service.

You may terminate your account at any time through the account settings page.

3. Acceptable Use

3.1 Prohibited Activities

You agree not to:

  • Use the Service for any unlawful purpose or to infringe upon others' rights
  • Engage in any form of scraping, automated data collection, or content harvesting
  • Attempt to gain unauthorized access to any part of the Service
  • Interfere with or disrupt the Service or servers
  • Upload or transmit viruses or other malicious code
  • Impersonate any person or entity

3.2 No Scraping or Automated Collection

  • You may not use any robot, spider, crawler, scraper, or other automated means to access the Service or collect data from our platform.
  • You may not bypass or circumvent measures we may use to prevent or restrict access to the Service, including robot exclusion headers.
  • The use of automated tools to download, extract, or compile data from the Service is strictly prohibited except by Enterprise subscribers with explicit written permission.
  • We reserve the right to detect and block automated access attempts and to terminate accounts that violate these prohibitions.

3.3 Usage Limitations

  • Free accounts are subject to daily search and download limitations as specified in current pricing plans.
  • Bulk downloads and API access are available only to Enterprise subscribers.

3.4 Content Usage

  • Content obtained through the Service may be used for personal, research, or internal business purposes only.
  • Redistribution or commercial use of content requires explicit written permission.
  • You may not misuse content by presenting it in a misleading context or in a manner that implies endorsement by FTK Search.

4. Content & Intellectual Property

4.1 Ownership

  • All content available on FTK Search, including but not limited to text, graphics, logos, icons, images, and documentation, remains the property of FTK Search or its licensors.
  • The compilation of content on the Service is the exclusive property of FTK Search and is protected by copyright laws.

4.2 Limited License

  • We grant you a limited, non-exclusive, non-transferable license to access and use the Service for your personal or internal business use.
  • Reproduction, distribution, or modification of any content without prior written consent is strictly prohibited.

4.3 Legal Information Disclaimer

  • All legal information provided through the Service is for informational purposes only and does not constitute legal advice.
  • Users should consult with qualified legal professionals regarding specific legal matters.

4.4 Information Accuracy and Service Availability

  • All information provided through the Service is made available on an "as-is" basis, with no guarantees or warranties regarding its availability, accuracy, completeness, or reliability.
  • While we strive to ensure high availability of the Service and accuracy of the results, we make no representations or warranties to that effect.
  • Search results may vary based on numerous factors, and we do not guarantee that all relevant information will be identified or included in any search.
  • Users should independently verify critical information obtained through the Service before making decisions based on such information.

5. Subscription & Payments

5.1 Subscription Plans

  • We offer various subscription plans with different features and limitations as described on our pricing page.
  • Subscription fees are charged in advance on a monthly or yearly basis.

5.2 Payment Terms

  • You agree to pay all fees associated with your chosen subscription plan.
  • All payments are non-refundable except as expressly provided in these Terms or as required by law.

5.3 No Refund Policy

  • All subscription payments are final and non-refundable.
  • FTK Search does not provide refunds for any subscription fees paid, including in cases of:
    • Partial use of the Service
    • Early cancellation of subscriptions
    • Dissatisfaction with the Service
    • Account termination due to violations of these Terms
  • By subscribing to the Service, you acknowledge and agree to this no-refund policy.
  • In exceptional circumstances, refunds may be considered at our sole discretion, but we are under no obligation to provide them.

5.4 Subscription Changes

  • You may upgrade or downgrade your subscription at any time.
  • Changes to subscription will be applied immediately, with prorated charges or credits as applicable.

5.5 Student Plan

  • Student subscription rates require verification of current student status.
  • We reserve the right to periodically re-verify student status and adjust rates accordingly.

6. Limitation of Liability

6.1 Disclaimer of Warranties

  • FTK Search provides the Service on an "AS IS" and "AS AVAILABLE" basis. We disclaim all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
  • We do not warrant that the Service will be uninterrupted, error-free, or secure.

6.2 Limitation of Liability

  • To the maximum extent permitted by law, FTK Search and its affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising from your use of the Service.
  • Our total liability for any claim arising from or related to the Service shall not exceed the amount paid by you for the Service during the twelve (12) months preceding the claim.

6.3 Indemnification

  • You agree to indemnify and hold harmless FTK Search and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses arising from your use of the Service or violation of these Terms.

7. Changes to Terms

7.1 Modifications

  • We reserve the right to modify these Terms at any time at our sole discretion.
  • We will provide reasonable notice of any material changes through the Service or via email.

7.2 Continued Use

  • Your continued use of the Service after the effective date of any modifications constitutes acceptance of the new Terms.
  • If you do not agree to the modified Terms, you must stop using the Service.

8. Termination

8.1 Termination by User

  • You may terminate your use of the Service at any time by canceling your subscription and closing your account.

8.2 Termination by FTK Search

  • We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason.
  • Upon termination, your right to use the Service will cease immediately.

8.3 Effects of Termination

  • Upon termination, you will lose access to all content, features, and services associated with your account.
  • Sections of these Terms that by their nature should survive termination shall remain in effect.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Cambodia, without regard to its conflict of law principles.

10. Dispute Resolution

10.1 Informal Resolution

  • Before filing a claim, you agree to attempt to resolve the dispute informally by contacting us at legal@findthatkram.com.

10.2 Arbitration

  • Any dispute arising from these Terms shall be resolved through binding arbitration in accordance with the rules of the Cambodian National Arbitration Center.

11. Miscellaneous

11.1 Entire Agreement

  • These Terms constitute the entire agreement between you and FTK Search regarding the Service.

11.2 Severability

  • If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

11.3 No Waiver

  • Our failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision.

11.4 Assignment

  • You may not assign or transfer these Terms without our prior written consent.
  • We may assign our rights and obligations under these Terms without restriction.

12. Contact Information

For questions relating to these Terms, please contact us at legal@findthatkram.com