Privacy Policy

Last Updated: April 22, 2025

FTK (Find That Kram) Search ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

  • Account Information: When you register or log in, we collect information via Clerk, our authentication provider. This may include your name, email address, and other information required for account creation and management.
  • Usage Data: We collect information about your interactions with our Service, such as search queries, pages visited, and actions taken.
  • Analytics Data: We use PostHog to collect anonymized analytics data to help us understand how users interact with our site and improve our services. PostHog may collect information such as device type, browser, IP address (anonymized), and usage patterns.
  • Cookies & Tracking Technologies: We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze usage.

2. How We Use Your Information

  • To provide, operate, and maintain our Service
  • To authenticate users and manage accounts (via Clerk)
  • To analyze usage and improve our Service (via PostHog)
  • To communicate with you, respond to inquiries, and provide support
  • To enforce our Terms of Service and prevent abuse

3. Third-Party Services

  • Clerk: Used for user authentication and account management. Please refer to Clerk's Privacy Policy for more details.
  • PostHog: Used for analytics and usage tracking. Please refer to PostHog's Privacy Policy for more details.
  • Polar: Used for payment processing and subscription management. Please refer to Polar's Privacy Policy for more details.

4. Cookies

We use cookies and similar technologies to remember your preferences, keep you logged in, and analyze usage. You can control cookies through your browser settings, but disabling cookies may affect your experience on our site.

5. Data Sharing & Disclosure

  • We do not sell your personal information.
  • We may share information with service providers (such as Clerk, PostHog, and Polar) strictly for the purposes described above.
  • We may disclose information if required by law or to protect our rights and users.

6. Data Security

We implement reasonable security measures to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Your Rights & Choices

  • You may access, update, or delete your account information at any time through your account settings.
  • You may opt out of analytics tracking by adjusting your browser settings or using available opt-out tools.
  • You may unsubscribe from marketing emails by following the instructions in those emails (if applicable).

8. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with a new effective date.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at legal@findthatkram.com.